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Grand Reflections Shipping/Ordering
Policy
Version
04/30/2007
Products offered
at this site
are only available for delivery within the continental United States,
Alaska, Puerto Rico, Canada, and Mexico. Shipping rates are higher for
packages sent outside of the continental United States. Orders shipped
to destinations outside the U.S. are subject to all applicable customs
charges which will be in addition to your order. These charges are
collected C.O.D. by UPS.
Orders are
processed Monday
through Friday 8am - 5pm CST. In stock items will be shipped within
three business days. You will be contacted by e-mail if your order
cannot be filled completely within three days. Products are shipped via
UPS ground and may require 7-10 business days for delivery. UPS Next
Day Air delivery service is available at an additional cost. UPS Next
Day Air service is based on the date your order is filled, not the date
your order is placed. Orders are filled in 72 hours, then shipped via
UPS Next Day Air. Packages shipped to Alaska are shipped via UPS Next
Day Air or UPS 2nd Day Air. This is the only service UPS offers to
Alaska. Weekend delivery is not available. Packages cannot be shipped
to a post office box.
Products no longer or
currently unavailable may be substituted with similar products of equal
or greater value at the discretion of Grand Reflections. Attempts will
be made to notify customers of such actions prior to be performed.
FREE
SHIPPING only applies to orders shipped to the continental United
States. All other orders will incur shipping charges based on the
location the product or products are being shipped.
If additional
shipping costs
are required for shipments outside the U.S., our customer service
department will contact you by e-mail.
Also view our Return
Policy
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